7/28/20-NATION’S TOP 10 CONSUMER COMPLAINTS
- July 28 2020
- By: info@njcfe.org
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NATION’S TOP 10 CONSUMER COMPLAINTS
July 27, 2020 | consumerfed.org
Washington, D.C. — Problems with car sales and repairs and home improvement and construction once again topped the list of complaints reported to state and local consumer agencies across the country, according to an annual survey by Consumer Federation of America (CFA). “When the used car you just bought breaks down or your new roof leaks, who are you going to call? It’s your state or local consumer agency,” said Susan Grant, CFA Director of Consumer Protection and Privacy. Ms. Grant conducts the survey, in which 31 agencies from 19 states participated this year. It asked about the most common, the fastest-growing, and the worst complaints agencies received in 2019. Agencies were also asked about new consumer problems, new laws enacted in their jurisdictions to protect consumers, and their greatest achievements in resolving complaints, improving their operations, and providing information to the public.